• What does it cost to become a partner venue?

    It doesn’t cost you a penny to sign up. As long as you are a high quality venue with an exemplary approach to customer service and you operate in an area that we don’t have sufficient coverage becoming a partner is simple and free.

  • How do you make money?

    We aim to price match our partner venues through all our marketing channels, which means we require a small commission for sending bookings your way. In this way we only earn money if we successfully market your venue!

  • How many extra bookings can I expect?

    This really does depend upon the activity and whereabouts you are located. Some of our busiest venues receive thousands of extra participants each year, others a few hundred and some may only receive a few dozen. But, signup is free and we only earn revenues if we send you bookings so partnership is risk free!

  • How simple is it to become a partner?

    Very simple. We have a very straightforward partnership agreement outlining commission levels and details of the packages we can resell. We also need venue details, some photographs and your bank details, of course, to ensure timely payments.

  • When do I get paid?

    Our partner payment run is every Thursday. We pay all upcoming bookings for the next 7 days on each payment run. With most bookings taking place at the weekends this means that you are generally paid one or two days prior to the event date.

  • How does this fit into my current marketing strategy?

    Partnering with us is an extremely useful addition to your overall sales and marketing strategy. With our expertise in achieving a consistently high level of exposure across our many specialist websites. You as a partner will benefit from an increased level visibility normally associated with very high advertising and marketing spends.

  • How good are you at generating bookings?

    There is no cost in partnering with us and we only earn a commission for bookings we place with partner venues meaning no bookings = no revenues. If we weren’t extremely good at delivering bookings to our partners we wouldn’t be partnered with over 1800 venues or still be around after 20 years!

  • Are partner venues tied to any long term agreements?

    Absolutely not, you can leave the partnership at any time. We only ask that pre agreed bookings are honoured and delivered to the customer. Satisfied customers should be everyones priority.

  • Is the partnership flexible? Can I amend my listing at any time?

    It is 100% flexible, you can adjust your offerings at any time. As ever though if you change any package details we ask that you honour any bookings already agreed upon. Let's keep those customers happy.

  • Are you the same as groupon, wowcher etc?

    Not at all. For starters we don’t undercut your own retail prices. We are not a deal broker seeking short term relationships based around a special offer. We seek long term partnerships with high quality activity centres. Many of our partners have been working with us for well over 10 years.

  • Are you just another booking agency?

    We don’t see ourselves as providing an agency service. Instead we think we are better described as an additional and extremely effective marketing channel for your business. Most importantly we don’t charge money just because people click on our websites or look at our pages - we only earn money if we send you bookings. In other words we put our money where our mouth is - if we can’t send you business we won’t earn a penny!

  • What happens if bad weather means an event needs cancelling?

    We always inform customers that activities will go ahead in all conditions UNLESS they are contacted by an instructor. You will have customer contact details prior to the event and so will be able to contact the customer directly - the default policy under these circumstances is to put the booking on hold and arrange alternative dates. Under some circumstances a refund may be more appropriate and these will be assessed and discussed on a case by case basis.